Can you upload documents to Eventbrite?
To do that, go to the Group page, click the More button, select Add File and choose the PDF document to upload.
How do I add a waiver on Eventbrite?
Here’s how you do it:Go to your Manage page.Go to Order Form (under Order Options).Select the “Customize Checkout questions” toggle. Then click “Add custom question”.Set the “Question type” drop-down menu to “Additional Terms”.Enter your terms.Click Save.
How do I attach a document to a Facebook event?
Log into your Facebook page.Click the Events link, scroll to the event to add the attachment to, and click its title.Click the Post Photos/Videos link.Click the Browse button and browse to the item to attach. Click the Post button.
How do I change my eventbrite status?
Mouse over your current event status to see the option to Change status. This will pause ticket sales online and potential ticket buyers can see this new status on the event page. Click Save to confirm your changes. If you’re cancelling or postponing your event, make sure to let your attendees know about this.
How do you know if Eventbrite tickets are real?
Contact the event organizer to confirm whether a physical ticket and/or copy of the order confirmation email is needed for entry, or if you can simply show the ticket on your mobile device.
Do you have to print tickets from Eventbrite?
When tickets are enabled for an event, print your ticket from the order confirmation email or pull it up in the Eventbrite app on your mobile device to make sure you’re ready to attend. PDF attached to your order confirmation email, this means no tickets were issued for the event. …
Can Eventbrite be trusted?
Eventbrite has a consumer rating of 1.26 stars from 167 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Eventbrite most frequently mention customer service, credit card and new years problems. Eventbrite ranks 54th among Event Planning sites.
Can’t find my tickets on Eventbrite?
If you still can’t find your tickets, contact the event organizer with the name on your order and purchase date. They can find your order and resend the confirmation email.
How do I call Eventbrite?
Why is eventbrite not working?
If you’re having technical problems, clear your cache and cookies and update your browser. If you’re still experiencing trouble, make sure that both your Flash and Java are up to date or try a different internet browser. Eventbrite recommends using Google Chrome or Mozilla Firefox for the best experience.
Why can’t I log into Eventbrite?
Firstly, try resetting your password by going to https://www.eventbrite.com/resetpassword and providing the email you used to make your purchase.
Does eventbrite give refunds?
Request a refund directly from your Eventbrite account When organizers set up their event, they also set up a refund policy. If refund requests are allowed, you’ll see the option to request one in your tickets: Select the ticket you want a refund for. Click “Request a refund”.
How do refunds work on Eventbrite?
Refund and cancel individual ordersGo to your Event Dashboard and select “Orders” (under “Manage attendees”).Select “Refund this order” (from “Actions”).Select the refund reason.Select the refund method. Choose if you want to refund the service fee.Choose the tickets and amount you want to refund. Optional: Add a note to the buyer.
Can I cancel an Eventbrite ticket?
You can cancel free tickets to an event before the event starts. Go to “Tickets,” select your order and choose “Cancel Order”. If you want to cancel a single ticket in your order, contact the event organizer. NOTE: If you paid to attend, request a refund from the event organizer instead.
How do I refund an Eventbrite event?
Here’s how you do it:Select your event.Tap “Orders” (in the app footer).Find and select the order.Tap “Refund”.Select tickets and click “Next”.Choose “Partial Refund” or “Full Refund”.Select a refund reason. Then click “Next”.Tap “Process Refund”.
Can you unpublish an event on Eventbrite?
If your event is live and you need to remove it, go to the Event Dashboard and change the event status to “Unpublish”. You can delete the event after you unpublish it. If there are completed orders, you’ll need to refund paid orders and cancel free orders first.
How do you see who bought tickets on Eventbrite?
Look up and manage orders for your event using Eventbrite Organizer. Go to your event and select “Orders”….Here’s how you do it:Open Eventbrite Organizer and tap your event.Go to “Orders”.Find the order.Tap the order to see “Order details”.Manage the order.
What happens when you cancel an event on Eventbrite?
Things to note. ☑️ When an event is canceled, Eventbrite requires refunds. ☑️ If an event is canceled or postponed, refunds will be for the entire purchase—that includes the ticket price and the Eventbrite fees.
Can you edit eventbrite after publishing?
TIP: You can edit your event description at any time, even after making your event live. Just make sure to email your attendees with any important changes.
How do I cancel an event?
To cancel or delete your event:Click Events on the left side of your homepage. You may have to click See More.Go to your event page.Click and select Cancel Event.Select Cancel Event or Delete Event.Click Confirm.