Common questions

How do I transfer my number from 3 to O2?

How do I transfer my number from 3 to O2?

If you decide to switch to another network, you’ll need to request a PAC code if you want to keep your phone number, or a STAC code if you’d like a new number. You can request your code by giving us a call on 202, signing in to My O2, or: Texting PAC to 65075, for free, if you want to keep your phone number.

How do I request a PAC code from 3 to O2?

How to get a PAC code from Three & transfer my number to O2. Request your Three PAC code by calling Three customer service on 333 from your 3 Mobile handset or by dailling 0333 338 1001 from any other phone or landline, and ask for your 3 PAC code or “Port Authorisation Code”.

How do I give my PAC code to O2?

Giving us a call. Going to My O2. Texting PAC to 65075, for free, if you want to keep your phone number. Texting STAC to 75075, for free, if you don’t want to keep your phone number.

How do I transfer my PAC code from Three?

How do I bring my existing number when switching to Three Pay As You Go?

  1. Insert your new Three SIM into your phone and turn it on.
  2. Text ‘PAC’ to 65075, or call up your old network to let them know you are leaving and request your PAC (Port Authorisation Code).
  3. Fill out Three’s online form to report your PAC.

What do I do with a PAC code?

How do I transfer my mobile number?

  1. Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
  2. Contact your new network and give them the PAC code.
  3. Check the SIM works in your phone and the new number has ported across.

How will I know when my number has been ported to Three?

We’ll send you a text or email to confirm your number has been moved over. If you send your form before 5pm during the week, your number should be transferred the next working day. There you go.

Do I need to cancel my phone contract before switching?

If you are still under contract with your existing provider for a SIM-only deal or a phone-and-tariff contract, you may have to pay the rest of your contract before you can switch. Depending on how long you’ve got left to run, that could prove costly.

Does requesting PAC Code cancel contract?

Ending your contract If you want to end your contract but keep your number, we’ll give you a PAC code to give to your new network. The code will be valid for 30 days. If you use it to switch to a new network, your contract with us will be cancelled once the switching process has completed.

Can you get a PAC Code after Cancelling contract?

If you cancel your contract, get the PAC code issued, but then do not manage to give your new network the code within 30 days, don’t worry – you can request a new PAC code from your old network.

How to request an O2 PAC code online?

There are three ways to request an O2 PAC Code: 1 Online: You can get a PAC Code from O2 by logging in to the My O2 website. 2 By Text Message: You can get an O2 PAC Code sent to you via SMS text message. Text PAC to 65075 to receive a PAC Code from O2. 3 By Phone: You can get a PAC Code by calling O2.

How long does it take to transfer PAC code from three?

Finally, provide your PAC code to your new Three mobile network operator who will then be able to port your existing phone number from Three. They will tell you what day the transfer is due to take place (usually within 48 hours).

Do you need a PAC to bring your number to three?

Bring your number to Three Bringing your number to Three is easy. First you’ll need a PAC (Port Authorisation Code). A PAC is for keeping your number and bringing it to Three, so you won’t lose those digits you’re so fond of.

What happens when I give my PAC code to a new network?

When you provide your PAC code to a new network, the cancellation process will begin automatically with your old network. Once your new network has the code, it will get in touch with the network you’re leaving to tell them about the number transfer and will schedule the switch. This will normally be for the next working day.