Common questions

How do you use WD Data Lifeguard Diagnostics?

How do you use WD Data Lifeguard Diagnostics?


  1. Download the Windows Data Lifeguard Diagnostics,
  2. Extract and run the program, WinDlg_vx_xx.exe.
  3. Read and accept the license agreement to continue.
  4. On the main program screen, there are two windows.
  5. Highlight the drive and select the icon on the top row to test or run SMART status.

Does Western Digital have hard drive diagnostic software?

Western Digital Data LifeGuard Diagnostic (DLGDIAG) is a hard drive testing program that can either be run as a standard program from within Windows or put on a flash drive for booting before the computer starts up.

How do I check my WD hard drive health?

Open the Disk Utility and choose “First Aid,” then “Verify Disk.” A window will appear showing you various metrics related to your hard drive health, with things that are fine appearing in black, and things with problems appearing in red.

How do I troubleshoot my WD hard drive?

Quick Fixes for WD external hard drive light on but not recognized

  1. Change USB port/cable to detect WD external hard drive.
  2. Remove and clean up the virus that blocks/stops WD external hard drive from working.
  3. Turn on USB Root Hub to make WD external hard drive recognizable.

What is Data LifeGuard diagnostic?

Description. Data LifeGuard Diagnostics is designed to test the physical condition of your hard drive. This utility is designed for drivers larger than 8.4 GB with model numbers starting with WDxxx. This program is designed to work only in a DOS booted environment.

What is a WD drive?

Western Digital Corporation (WDC, commonly known as Western Digital or WD) is an American computer hard disk drive manufacturer and data storage company, headquartered in San Jose, California. It is one of the largest computer hard disk drive manufacturers, along with producing SSDs and flash memory devices.

How do I defrag my WD Passport?

Defragging an external drive The optimize interface in Windows 10. Optimization is, primarily defragmentation. Click on the drive you want to defragment, click on Optimize, and Windows will go to work. You can also run the Defrag command in an administrative Windows Command Prompt.

How do I check if my hard drive is failing?

Common signs for a failing hard drive include sluggish performance, unusual noises (clicking or loud component sounds), and an increase number of corrupted files. These are textbook symptoms for the inevitably of a failing hard drive and action should be taken quickly to save your files from being lost.

Why is my WD hard drive not recognizing?

Locate and right-click on your WD drive and click Change Drive Letter and Paths…. Click Change. Then select from the drop-down menu to assign a letter and click OK. Restart your computer and check if your WD external hard drive not recognized problem has been solved.

How do I fix my WD Easystore?

Fix WD external hard drive not recognized error

  1. Go to Setting > Update & security.
  2. Tab on Recovery > Advanced Startup > Restart now.
  3. PC will automatically boot into another Startup Settings screen.
  4. Press F4 to initiate PC reboot into Safe Mode.
  5. Then check whether the WD external hard disk can be detected or not.

What is Data Lifeguard Tools?

Data Lifeguard Diagnostic for Windows is a simple, free tool from Western Digital that displays the model, serial number, partitions, capacity, and S.M.A.R.T. data of any Western Digital hard disk drives that support Data Lifeguard that are attached to your system. It can also test your disks and display the results.

What is WD discovery tool?

The Discovery Tool is used to discover WD drives on the network, and to create mapped network drives from their share folders.

Why is my WD external hard drive not recognized?

In most cases, the issue of external hard drive not recognized is caused by mechanical faults. The three common reasons why a hard drive may not be recognized are; • Power and data cable displacements. • Issues relating to drive partition in disk management. • Hard drive status.

What is WD SmartWare Windows 10?

WD SmartWare is a utility designed for backing up data on West Digital(WD) devices. Sometimes, it works well and sometimes it fails. Here are some common WD SmartWare problems reported by users: WD SmartWare Software is not compatible with Windows 10.

What is WD security setup?

WD Security is a simple application that lets you lock the drive with a password. You can set WD Security to provide you with a “password hint” if you forget your password but it will not retrieve your password in the event that you forget it. WD Security is a Shareware software in the category Miscellaneous developed by Western Digital .