Common questions

What is a customer service specialist salary?

What is a customer service specialist salary?

Customer Service Specialist Salary

Annual Salary Hourly Wage
Top Earners $47,500 $23
75th Percentile $39,000 $19
Average $34,687 $17
25th Percentile $28,000 $13

Does customer service pay well?

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $34,710 in 2019. The best-paid 25 percent made $43,980 that year, while the lowest-paid 25 percent made $27,630.

What are the duties of a customer service specialist?

Customer Support Specialist responsibilities include:

  • Responding to customer queries in a timely and accurate way, via phone, email or chat.
  • Identifying customer needs and helping customers use specific features.
  • Analyzing and reporting product malfunctions.

What does a customer service specialist do?

Job Summary: The Customer Service Specialist will interact with the companys customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.

What jobs are customer service?

Top customer service job titles

  1. Cashier.
  2. Guest service agent.
  3. Call center representative.
  4. Customer service representative.
  5. Teller.
  6. Social media specialist.
  7. Flight attendant.
  8. Support specialist.

How do I become a customer service specialist?

Employers prefer candidates with at least one year of customer service experience, but this profession is highly accessible for entry-level workers, as most companies provide industry- and software-specific training. For most customer service roles, a high school diploma or equivalent is sufficient.

How much does a customer service person make in Singapore?

A person working in Customer Service and Call Center in Singapore typically earns around 5,790 SGD per month. Salaries range from 2,260 SGD (lowest average) to 12,600 SGD (highest average, actual maximum salary is higher).

How much does customer service representative ( CSR ) make?

What is the Pay by Experience Level for Customer Service Representative (CSR)s? An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of S$24,000 based on 13 salaries.

What do you need to be a customer service representative?

They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable.

What’s the average salary for a call center?

The median salary is 6,020 SGD per month, which means that half (50%) of people working in Customer Service and Call Center are earning less than 6,020 SGD while the other half are earning more than 6,020 SGD. The median represents the middle salary value.