Helpful tips

How often do you pay affinity water?

How often do you pay affinity water?

If you have a metered bill, you can pay by Direct Debit each time we bill you every 6 months, or monthly throughout the year. It is quick and easy to set up your Direct Debit by signing up to an online account.

Why is my water bill so high affinity water?

Although increased usage is currently the most common, there are some other reasons for high usage that may affect your bill: Internal plumbing problems created by dripping taps, washing machine flooding, overflow or ballcock problems in toilet cisterns or storage tanks. A leak on your private supply pipe.

Who owns Affinity water?

Allianz SE
Affinity Water Holdings Limited
Affinity Water/Parent organizations

How do I cancel affinity water?

If you want to cancel Affinity Water, visit their website and fill the Moving Home form.

Where does Affinity water cover?

Our supply area covers parts of Bedfordshire, Berkshire, Buckinghamshire, Essex, Hertfordshire, Surrey, the London Boroughs of Harrow and Hillingdon and parts of the London Boroughs of Barnet, Brent, Ealing and Enfield. We also supply water to the Tendring peninsula in Essex and the Folkestone and Dover areas of Kent.

Can I pay my affinity water bill at the post office?

Unfortunately, you can’t use your Thames Water payment card at the Post Office.

Can I switch from Affinity water?

Two years ago, we installed your water meter as part of our Water Saving Programme. This will put you in control of your water usage and you will only pay for what you use. Once you start receiving metered bills you cannot switch back to a non-metered bill.

What does Affinity water cost?

We supply over 3.6 million people and families with clean and reliable water for about 1p per 10 litres. And we continuously invest to keep our services running throughout the year.

Is Affinity Water Thames Water?

We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

Can I change from Affinity water?

Is Affinity water part of Thames Water?

Thames Water manage the sewerage across the borough. They also manage water supply in the south of the borough. Affinity Water manage water supply in the north of the borough.

How can I contact Affinity Water to pay my bill?

Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only). We are available to chat between 8am-6pm Monday-Friday.

How to set up a direct debit with Affinity Water?

You can sign up by clicking on ” Set up a Direct Debit ” in My Account. Not yet registered? You can register today with your email address and customer reference number (you’ll find it at the top of your bill).

When does Affinity Water open for the day?

Our team is available to help you Monday – Friday 8am-6pm, and Saturday 8am – 2pm. Please give us a call if you need us.